By Shailesh Kumar Shivakumar

ISBN-10: 1498725503

ISBN-13: 9781498725507

Build a Next-Generation firm electronic Platform with Portals and UXP

A whole advisor to Portals and person event Platforms offers in-depth assurance of portal applied sciences and consumer event systems (UXPs), which shape the main pillars of a latest electronic platform. Drawing on his adventure in a number of roles in several portal engagements, the writer provides various views of a similar expertise platform.

The first part introduces portal via a number of viewpoints to cater to a large viewers, together with enterprise, operations, improvement, integration, functionality, and structure perspectives. The ebook information many novel and virtually confirmed types and frameworks, similar to portal price consciousness framework, portal evaluate framework, portal overview version, portal infrastructure making plans options, and portal integration ideas. you furthermore mght know about powerful electronic software thoughts, together with portal roadmap process, collaboration procedure, portal safety making plans, portal checking out method, search engine optimisation, and analytics making plans concepts.

The moment part dives into UXP and complex subject matters. It elaborates on UXP layout recommendations, together with UXP reference structure, shopper contact element research, consumer event mapping, and responsive website design. It additionally appears to be like at complicated subject matters, akin to next-generation portals, portal developments, portal consumer event technique, omni-channel process, portal KPI, portal pitfalls and top practices, portal protection, portal governance, electronic software administration, and portal functionality engineering.

In the 3rd part, the publication offers 4 case reviews concerning intranet portals, retail portals, customer support portals, and portal content material administration. It discusses enterprise drivers, demanding situations, portal suggestions, and resolution merits for every of the case studies.

Written through a professional practitioner, this publication balances the middle issues of contemporary portals besides rising applied sciences within the electronic house. appropriate for the whole electronic expertise group, together with IT managers, electronic architects, builders, and testers, it provide you with a pragmatic consultant for effectively development top practices-based electronic structures with forward-looking good points.

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Extra resources for A complete guide to portals and user experience platforms

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Personalized and multichannel interface provided by portals enhances user experience and improves site usability • Portal can implement mobile-first and mobile-ready platform offering personalized services • Portals provide personalized services based on the user context and past behavior for providing differentiated service thereby achieving increased customer loyalty and retention • Portals integrated with analytics provide insights into the user activities and uses it to improve the user experience and targeted marketing and promotion • Portals provide a consistent and synergized multichannel experience • Portals decreases time to market through faster release cycles and adopting to agile practices Portal solution as enterprise platform: • We can standardize and consolidate discrete technologies used at the enterprise using portal.

Portal is a specialized web application that provides personalized experience and other features such as content, data, and functionality aggregation, SSO with enterprise systems, multichannel enablement, collaboration, and content management. • Portal history dates back to the late 1990s where link-based aggregation was used in initial stages. Later, portal transformed itself into a platform for aggregating content and for providing personalization services. • Portal can be viewed as a concept, a technology platform, and as a business enabler.

S. patent applications in the area of web and social technologies. He was involved in multiple large-scale and complex digital transformation projects for Fortune 500 clients of his organization. He has also provided on-demand consultancy in performance engineering for critical projects across various units in the organization. He has hands-on experience in a breadth of technologies, including web technologies, portal technologies, and database technologies and has worked on multiple domain areas such as retail, manufacturing, e-commerce, avionics, etc.

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A complete guide to portals and user experience platforms by Shailesh Kumar Shivakumar


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